~ Corporate Image And Product
Presentation Are Indelibly Tied Together ~
Welcome
Welcome to Accuracy in Print and
Assembly, a consultancy dedicated to assisting manufacturers
and their clients in accompanying their products with
user-friendly, intuitive and accurate assembly instructions, user manuals
and accompanying literature.
Accuracy in Print and Assembly has been created by
me, Rick Van Schoick, after personally purchasing quality products, only
to find the accuracy and quality of the accompanying literature lacking.
This would often be the result of the writer/graphic artist being 'too close' to the
work or a poor translation into English. Often problems arise simply
because writing and graphic artistry are performed by skilled people that
are people none the less.
I created Accuracy in Print and Assembly to provide product
documentation that will help your company:
maintain its image of quality after the product finds its way to the
consumer's home
protect itself from liability associated with poor language
translations, particularly in regards to critical warnings and
cautionary text
minimize consumer calls to customer service and support personnel
reduce product returns by frustrated customers
create a positive buying experience that will leave your customers
with the carefully-crafted image of quality that your company has worked so hard
to achieve
Who I am
I am well-qualified to assist you in your product documentation
efforts. Consider my qualifications:
previously held executive-level positions with both small and global
companies
over 42 years of professional experience
extensive skill in the creation and editing of user guides and
collateral materials
a well-trained eye toward spotting errors in published literature that
otherwise go unnoticed
uniquely-qualified in my understanding of what comprises intuitive,
easy-to-follow documentation
experience as a book editor
a perfectionist dedicated to providing quality results on your behalf
What I do
Assembly Instructions Should your product
require assembly, I will test the assembly
instructions for clarity, typographical and grammatical
errors
and the accuracy of the text and graphics. This involves the actual
assembly and setup of the product being tested.
User Guides and Manuals I will test the accuracy of your user
guide or manual to ensure that it is consistent with the proper operation
of your product. This involves the actual setup and use of the product
being tested.
My service is unique and provides much more than simple proofreading. I
actually work with a product sample to ensure the accuracy of the
accompanying literature in the product's assembly, setup and use.
Upon working with your product, I will provide a summary document
detailing:
typographical errors
grammatical errors
errors in the assembly and setup instructions
errors in the user guide or manual
errors in the graphical representations
poor translations with recommended textual changes
suggestions for overall improvement of the literature
What I need from you
Once you contact my office, we will arrange for delivery of
a sample of the product to be evaluated. Upon agreement with the terms of
my service, I will provide a report as detailed above within one week from
acceptance of the product sample.
The fee for my service is a flat rate and is dependent upon the
complexity of the product and its collateral materials. Please call or
email me for additional details.
A company will invest considerable monies into
product development, inventory and distribution. In comparison, my fee is
negligible, and my
service will ensure that this significant investment will not be marred by
often the most overlooked aspect of manufacturing; the simple
communication of assembly, setup and usage instructions to your customers.
I look forward to working with you on your next product launch.
(610) 466-9830